Organisations and timers

Do you still offer Virtual apps?
Yes, we still offer apps for virtual events. These apps will be still developed by MYLAPS. In the future the virtual feature including in-app GPS tracking...
Tue, 24 Aug, 2021 at 12:15 PM
Do you still offer Timer Apps and Series Apps?
Yes, there’s an option to offer a single app that contains multiple events. This new app only includes events that take place after 1 September 2021. The hi...
Tue, 24 Aug, 2021 at 12:16 PM
What happens with the Sporthive Live App?
The Sporthive Live app will be updated to the new TRACX app. TRACX is the new event platform developed by Sportunity. The TRACX app only includes events tha...
Tue, 24 Aug, 2021 at 12:19 PM
Do you still offer Event Results?
Yes, when you only use web results without an app, there are no changes. If you also use the new EventApp powered by Sportunity, results will be published...
Tue, 24 Aug, 2021 at 12:20 PM
Does the app support services like RunnerTag and BrandScan?
Yes. At this moment you can add links in the app to the environment for RunnerTag and BrandScan. In the future there will be an API for these integrations.
Tue, 24 Aug, 2021 at 12:20 PM
Does the app support integrations with registration platforms?
At this moment it will work the same as before, you can add a call to action button to the registration platform. In the future there will be an API for int...
Tue, 24 Aug, 2021 at 12:23 PM
Can I have an app without MYLAPS/TRACX branding?
Yes, for an additional fee this branding can be removed.
Tue, 24 Aug, 2021 at 12:24 PM
Can this new app be connected to non-MYLAPS timing platforms for Live Tracking?
No, that’s not possible.
Tue, 24 Aug, 2021 at 12:24 PM
I have a Support question. Who should I contact?
Sportunity is responsible for Support on their app. You will find a chat on TRACX.events or you can email to team@tracx.events for general questions. There ...
Tue, 24 Aug, 2021 at 8:49 AM