Helpcentrum

Informatie voor evenementen 12

• Hoe kan ik een multi-lap race opzetten?
• Hoe kan ik mijn .KLM naar .GPX converteren?
• Hoe kan ik mijn organisatie opzetten?
• Hoe kan ik ranglijsten opstellen voor mijn race?
• Hoe kan ik resultaten in mijn website opnemen?

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Athletes and fans 10

• Do I need to take my phone with me during the race to use live tracking?
• I can’t find any athletes in live tracking.
• How can I search for athletes?
• The app does not want to validate my start number.
• I registered late and cannot find my start number.

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Organisations and timers 19

• I already used the MYLAPS EventApp in the past for my event. Can all users be transferred to the new app?
• I have an event with EventApp that takes place in August/September 2021.
• Are there any differences in functionality between the former MYLAPS EventApp and the new app?
• Can we still expect a high-quality product, like we’re used to with MYLAPS products?
• Can I still show sponsor banners in the new app?

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