Helpcentrum

You don’t need to take your phone with you during the race. The app uses the passings from the intermediate timing points and calculates your average speed....

Approximately a week before the event it is possible to find participants. It is possible participants are not yet uploaded in the app, when you are searchi...

Click the explore button and start searching for your favorite athlete. You can search by name or start number.

We validate based on your birth date. The birth date in your profile should match with the birthdate of your race registration. When your date of birth is u...

When you registered late it is possible your data is not uploaded in the app. Perhaps there will be a second upload a day before the race.

When you have changed your race, it might be that this change has not been processed yet. Please check later or contact the race organizer.

The more intermediate timelines there are, the more accurate the athlete positions will be.

Please navigate to your profile settings in the app, there you can change the units of measurement.

The app will first check based on your phone settings if your phone language is available within our database. If your language is not available it will def...

You can contact the organiser. Contact information can be found on their website.